Frequently Asked Questions
Everything you need to know about our premium gemstones and tools.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for urgent lapidary projects.
What is your return policy on raw gemstones?
We offer a 30-day return policy for all items in their original, unaltered condition. Please note that stones that have been cut, polished, or modified cannot be returned.
Do you provide certification for your high-end stones?
Yes, all premium and investment-grade gemstones come with a certificate of authenticity detailing their origin, weight, and treatment status.
Do you ship your lapidary supplies internationally?
We currently ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7-14 business days.
Are your gemstones ethically sourced?
At SUVA Lapidary Supply, we are committed to ethical sourcing. we work directly with mines that adhere to fair labor practices and environmental regulations.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For high-value professional equipment, we also offer financing options through Affirm.